15. PRIVACY POLICY
We care about data privacy and security.
At Otters Card Corner, we value your privacy and are committed to protecting your personal information in accordance with Canadian privacy laws, including PIPEDA.
1. Information We Collect
We collect information necessary to fulfill your orders and improve your shopping experience, including:
Personal Information: Name, email address, phone number, and shipping/billing addresses.
Payment Information: Processed securely through third-party providers (e.g., Shopify Payments, PayPal). We do not store your full credit card details.
Technical Data: IP address, browser type, and cookies used to analyze site traffic and remember your cart.
2. How We Use Your Information
We use your data strictly for the following purposes:
Fulfillment: To process, ship, and provide updates on your TCG orders.
Communication: To respond to your inquiries and, if you have opted in, send promotional offers.
Fraud Prevention: To verify transactions and protect against unauthorized activity.
3. Consent
By using our website and placing an order, you provide implied consent for us to collect and use your information for fulfillment. We require express consent (e.g., checking a box) before sending you marketing emails, as required by Canada's Anti-Spam Legislation (CASL).
4. Third-Party Sharing
We do not sell or rent your personal information. We share data only with trusted service providers necessary for our operations, such as:
Shipping Carriers: (e.g., Canada Post, UPS) to deliver your cards.
Payment Processors: To securely handle financial transactions.
5. Data Security & Retention
We use industry-standard security measures, including SSL encryption, to protect your data during transmission. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements (e.g., tax records).
6. Your Rights
Under PIPEDA, you have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate data.
Withdraw your consent for marketing at any time.
7. Contact Us (Privacy Officer)
For any questions regarding this policy or to exercise your rights, please contact our designated Privacy Officer:
Name/Title: Rebecca Fox
Email: cards@otterscardcorner.com
Children’s Privacy:
Our website and services are not directed at children under the age of 16. We do not knowingly collect, use, or disclose personal information from children under 16 without the verifiable consent of a parent or guardian.
Parental Consent Required: In accordance with Canadian privacy guidelines, children under the age of 16 are generally considered unable to provide valid consent. If we become aware that a child under 16 has provided us with personal information without parental consent, we will take steps to delete that information immediately.
Minimal Data Collection: For users identified as minors, we limit data collection to the minimum necessary for the transaction (e.g., shipping address for an order).
No Behavioural Advertising: We do not engage in behavioural advertising or tracking targeted at children, as it is difficult for minors to provide meaningful consent for such practices.
Parental Rights: Parents or guardians may contact us at cards@otterscardcroner.com to review, correct, or request the deletion of any personal information collected from their child.
By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in Canada. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Canada, then through your continued use of the Services, you are transferring your data to Canada, and you expressly consent to have your data transferred to and processed in Canada.
*Refer to our Terms Of Service to read all of our polices and procedures*